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Privacy Policy

Your privacy is important to us

Last Updated: January 1, 2026

Introduction

SUPERIOR CHIMNEY SERVICES CORP. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Types of Data We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, and service address when you contact us or request services.
  • Service Information: Details about your chimney, property, and service history to provide accurate estimates and quality service.
  • Communication Data: Messages you send through our contact forms, emails, or phone calls.
  • Payment Information: Billing details necessary to process payments for services rendered.

How We Use Your Data

We use the information we collect to:

  • Provide, maintain, and improve our chimney services
  • Respond to your inquiries and provide customer support
  • Schedule and complete service appointments
  • Send service reminders and follow-up communications
  • Process payments and maintain accurate records
  • Comply with legal obligations and industry standards
  • Improve our website and user experience

Third-Party Sharing

We do not sell your personal information. We may share your information with:

  • Service Partners: Contractors or suppliers who assist in delivering our services (they are bound by confidentiality agreements)
  • Payment Processors: To securely process your payments
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing of your personal data
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service records are typically maintained for a minimum of seven years.

Cookies

Our website uses cookies to enhance your browsing experience. For more information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: