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Accessibility Statement

Our commitment to accessibility for all users

Last Updated: January 1, 2026

Our Commitment

SUPERIOR CHIMNEY SERVICES CORP. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML structure for proper screen reader navigation
  • Alt text for all meaningful images
  • Sufficient color contrast ratios
  • Keyboard navigation support
  • Clear and consistent navigation structure
  • Resizable text without loss of functionality
  • Proper heading hierarchy
  • Form labels and error identification
  • Link text that describes the destination

Ongoing Efforts

We are actively working to:

  • Conduct regular accessibility audits of our website
  • Train our team on accessibility best practices
  • Address any accessibility barriers identified by users
  • Stay current with evolving accessibility standards
  • Test our website with assistive technologies

Third-Party Content

While we strive to ensure all content on our website is accessible, some third-party content or tools may not be fully accessible. We work with our vendors to encourage accessibility compliance.

Known Issues

We are currently working to address the following known accessibility issues:

  • Improving keyboard focus indicators
  • Enhancing mobile accessibility
  • Adding closed captions to any video content

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Modern screen readers (JAWS, NVDA, VoiceOver)
  • Voice recognition software
  • Screen magnification tools
  • Keyboard-only navigation

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concerns, you may contact the Illinois Attorney General's Disability Rights Bureau or file a complaint with the U.S. Department of Justice Civil Rights Division.

Formal Complaints

We take accessibility complaints seriously. To file a formal complaint regarding the accessibility of our website, please contact us in writing at the address above or via email with the subject line "Accessibility Complaint."

This statement was last reviewed and updated on January 1, 2026.